The Secret To A Good Email – Part II

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In the last post I looked at how to write a great followup sequence and in this post I’ll talk about writing broadcast emails and why you really need to test these.

If you haven’t read it yet than you can find it at: http://mjthompson.net/1967/the-secret-to-a-good-email-part-1/

Be Congruent

But first one more thing about followup emails.. Make sure you deliver what you promise!

I regularly sign up for peoples email sequences to see how they are marketing and how their emails look, many pay a lot of money to have the emails written so studying them is a good education. So this week I signed up for a marketers emails, he’s relatively well know and recently held a seminar in New York.

The signup box promised a report about 7 ways to double your income… Perfect

I signed up and confirmed my email address, what was the first thing I received?  Yep a pitch for a webinar replay that sold a graphics product that was released over a year ago.

As far as I am concerned thats a big turn off.  No relationship and worst of all  he built no trust with me.  When you think long term, he has the opportunity to sell me $5000 or more worth of products over the next year or so, thats not counting the seminars I might go to.  All that potential income blown because in the first email I get he doesn’t deliver what he promises.

Thats a big lesson learn it!

Broadcast Emails The Work Horse Of Your Business

On to broadcast emails, broadcast emails are all about now, they have information or promotions about what is relevant at this moment in time. It would be pointless me adding the email I send out to my list today about this post into an email sequence. So I sent the email about this post as a broadcast which was sent at a specified time today. Broadcast emails are boring to many people but they are generally what earns you a large percentage of your income.  Therefore they are vitally important.

Most of the time a broadcast email will send the reader somewhere else, to a blog post or to a sales page so they need to be pre-sold in that email. To keep to the entertainment business analogy we used in the last blog post your broadcast is the warm up act that gets the audience buzzing for the main star of the show which will hopefully be the offer you are sending them to..

The Elements of a Good Email 

Good broadcast emails contain several elements bad broadcast emails generally just contain a call to action.

I have actually received a broadcast email promoting a product that contained just the 1 line and a link.

 “Check out this awesome plugin”

No thanks, If you want to screw me at least kiss me first!

Would you walk up to a girl or guy in the bar and just say “grab your coat I’m taking you to dinner”?

If you did and you were the worlds greatest pick up artist then I’d imagine you might get lucky 10% of the time.

Keep in mind that these people should have been through our email sequence and they should know, like and trust us… (unless we screwed it up) so we aren’t pitching them cold. So it’s not like a creepy stranger walking up to them in a bar

However if you actually explained that you knew this really nice restaurant, and they were only open for this one night and they did the most amazing food cooked by a chef who trained for 5 years under the worlds best chef… I suspect that you would get a much higher take up rate on your offer of dinner.

So each broadcast email has several elements the first being the subject line. (I am going to assume that we are promoting a product that updates wordpress automatically)

The Subject:

You should make the subject intriguing and try to include one of the main selling points

 “Hacked – WordPress Security Sucks”

If people don’t open your email then you aren’t going to make any money, so you’d better make sure that the subject is compelling and makes them want to open it.

The Introduction:

Next it should have an introduction.

In the introduction sets the scene, explain why you are emailing them and address any issues that are appropriate to the product you are promoting.

 Hi,

Last year I had 3 blogs hacked all because of an out of date plugin.

How many times have you gone to the admin area of your blog and found that you have 3 or 4 plugins that need updating and that wordpress have released an important security update?

The worst thing about that is that you know that you have another 40 blogs to wade through and that it’s going to take you a full 8 hours of work. Not a nice feeling but a lot better than seeing your site taken down by hackers

The Introduction is almost important as the subject line you need to grab attention and ensure that they want to read the rest of the email, make it personal to them and try to include some emotional triggers.

The Solution:

Next up try explain a little about the solution you are going to offer and how it will help the reader.

 Over the past few weeks I’ve been beta testing a really cool piece of software that automatically updates all my blogs with a single press of a button. It took me 15 minutes to set it up the first time and after that It updated all my blogs in just a few minutes while I was doing more important things. I couldn’t believe it, I’ve tried several tools like this before and they were either too expensive or didn’t work properly.

 

What about The People Who Aren’t Interested?

One problem is that every offer isn’t for everyone so we want to try to give good value to anyone reading the email even if it’s not something they’ll benefit from. The next promotion you do might be perfect for them so we want to keep them opening the emails and getting value.

 “Of course not everyone has lots of blogs so many of you won’t need to do multiple updates, I find that a folder on my desktop with all the new plugins in it that can be quickly FTP’d to my site can really save time if you are updating less than 5 blogs. Set the folder up exactly how your plugins folder is set up and then you just need to click the upload button and your good to go”

 The Call To Action AKA The Money Shot

Finally you need a strong call to action, a lot of the time if you can do a video of the product or an interview with the vendor of a product then you’ll get a much higher response than just telling people to go to the sales page.

 For those of you who have more than 5 blogs and want to ensure your blog is secure and less prone to being hacked then have a look at this video i’ve done showing you how I updated 20 blogs in under 3 minutes.

An email like that is relativly easy to write and doesn’t (Hopefully) come across as overtly hypey as you are giving some value

 

The Cardinal Rule

Never ever ever ever ever ever send out a swipe email thats provided by the vendor in the affiliate section ,  because if your subscribers get the same emails from 3 or 4 people they know that you don’t care enough to spend 30 minutes writing an email.  A broadcast email for a product promotion can earn you a lot of money if it’s done right so keep that in mind and actually spend time and effort providing value at the same time as promoting products.

Finally

Finally not every email should be promotional one, create reports and videos you can give away to keep your subscribers interested.

Hope you enjoyed these 2 emails in the next email I am going to look at a simple and effective sales funnel that should allow you to increase your income significantly.

Thanks for reading and I hope you got something from these last 2 posts…  remember as ever please share , tweet , like and comment… It really does make a difference!

Ohh and Finally Finally… If anyone would be interested in a free facebook group that focuses on list building please let me know via the comments section and if there is enough interest I’ll set it up.

 

Comments

  1. says

    Great post Mark…
    I always try to take at least one thing away from each post I read…

    And from this post I have a few take-aways, from this, I have:-

    “No thanks, If you want to screw me at least kiss me first!”

    What a great line.
    It certainly helps remind me to build the relationship with my clients.

    And, yes, I would certainly be interested in a facebook page on list building
    Dave E Wilkes recently posted..How To Boost Self Esteem Tip 2 – Live In The Real WorldMy Profile

    [Reply]

  2. says

    I’m not sure you used enough “never evers” in your cardinal rule. Getting the same email from multiple marketers is one of the fastest ways to turn me off (right behind the fake Paypal/commission notices).

    And if you work with certain marketers on a regular basis, whether as a partner, an affiliate or whatever, those people’s lists tend to have a lot of crossover. That makes it even more obvious when you use a “swipe” email.
    John Lenaghan recently posted..Be Careful About Where You’re Getting Your ImagesMy Profile

    [Reply]

    Mark
    Twitter:
    Reply:

    You are right I should have used more… :)

    [Reply]

  3. says

    I would definitely be interested in a FB group on e-mail marketing. Actually, what I really want is something in the way of Inbox Rockstar, but that’s been shut down.

    [Reply]

  4. john says

    Hey Mark,
    You’d better make sure that you’ve brushed your teeth b4 you try to snog me, and your chat up line needs more depth lol , I don’t screw on the first date and I play hard to get. But isn’t that a great analogy of what you are on about. Everybody is wired differently and if you use the right words then your whole IM relationship is built on firm foundations and your list wants to know whose shirts you wear. But we won’t go into your shirts in this email rotflol.
    Because you connect in a good way with your list. they want to come back for more and when it comes time to promote something…. You’ll have to read my next reply to find out.

    [Reply]

  5. Scarlett Rose says

    Learn a lot of things to build a reliable relationship with my clients about broadcast email. i do agree with the point of “Subject”, it must be appealing to the client. Subject is one of the core factor in broadcast emails. These information seems to me as the “missing pieces” to my puzzle :-)

    Thanks Mark for another nice post.
    Stay strong.
    Scarlett Rose recently posted..Argan Oil Care Uses pt.3: Argan Oil for Face – A Step by Step ProcessMy Profile

    [Reply]

  6. says

    As always excellent common sense approach. I agree with John about getting the same swipe email from people. Your emails should always be your own written content. It needs to reflect who you are not who someone else is! How else will your subscribers ghet to know you!

    Thanks for writing this Mark

    Kay
    Kay Franklin recently posted..Automatic Amazon Tweets – Free ReportMy Profile

    [Reply]

  7. says

    Hi Mark
    Great post, as is usually the case. For me the most important part was under your heading “Finally” and is one of the reasons I always open and read your emails.
    I know that in many cases there won’t be a pitch at the end and when there is I give it credibility based the perception that you have created.
    When it becomes “I screwed you last night so I can screw you any time I fancy” the relationship tends to sour. But at the end of the day it’s all about relationships. Some will charm, some will inform and others will make you laugh, but the reader must feel he/she is being engaged with.
    There are some emails I always open such as Tony Shepherd because there’s usually going to a good story, even if you know where it’s ultimately going to lead…..
    For me, Mark, you fall into the “Honest John” category – always good stuff and if there is something for sale the mileage is guaranteed to match the odometer or mileometer depending on your home continent.
    And yes I’d love to know more about the FB group.
    Best regards
    Doug
    Doug Prentice recently posted..Spray Tanning – Your Questions AnsweredMy Profile

    [Reply]

  8. says

    Replying to your shadenfruede email about Google’s share drop making you happy…

    Hi Mark,

    Yahoo had a huge drop aug 10 and is going down now, IBM dropped similar to Google, Microsoft keeps on dropping since sep 20…

    Not sure what makes you feel so good hearing the news about Google, unless you don’t earn your money in the IT/IM industry?

    The general trend is pointing downwards, so I do wish you and your readers are doing better than the trend and have reasons to feel good about :)

    Cheers,

    Stef

    [Reply]

    Mark
    Twitter:
    Reply:

    Stef, the feel good factor is that google have messed up so many peoples incomes with their recent changes, it’s good to see them suffer a bit :)

    [Reply]

  9. says

    I’ve always hated swipe files for emails. I mean, they’re great to get the facts and ideas to pre-sell a product, but that is about it.

    What really bugs me though, is when the affiliate page brags about how the swipes were “created by a professional copywriter … yada yada yada”

    There is one guy who’s list I’ve signed up for who is very promotional in each email. But he always has 1 or 2 free bonuses that relate to the product he’s promoting. And he always describes the benefits of both the bonuses and the product. It is done very well and I don’t mind that he’s always pitching because I learn a little from him each time.

    But for the most part, always pitching is something that usually leads me to unsubscribe.

    I like the idea of the group. I just popped over to sign up!
    Bill (LoneWolf) Nickerson recently posted..The 3 Little Pigs for the Modern AgeMy Profile

    [Reply]

  10. says

    Another great post, Mark! I cannot get enough info about email marketing atm as it’s still early days for me with my first list.

    I now know how to craft a promotional email better, something I stuggle with. I hate to be too hypey and feel a bit awkward about sending promotions, so I really like your low-key approach :)

    I’m already in your listbuilding facebook group. Thanks for setting it up!

    Sally
    Sally Lazarus recently posted..Where The Magic HappensMy Profile

    [Reply]

    Mark
    Twitter:
    Reply:

    Sally, It gets easier every time you send an email, you’ll start to find your “voice”

    [Reply]

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